At 1000z, your privacy is more than a promise on paper — it is a commitment we uphold in every aspect of our platform's operations. This Privacy Policy transparently explains how 1000z collects, uses, stores and protects your personal information as a Malaysian player, so you know exactly what happens to your data from the moment you join us.
Before reading the full policy, here are the six core principles that govern how 1000z handles the personal information of every member in Malaysia.
All data transmitted between your device and 1000z's servers is encrypted using 256-bit SSL technology — the highest standard in the industry. This means your personal information, bank account details and transaction data are fully protected in transit at all times, with no possibility of interception or unauthorised access by any external party.
1000z has never sold, rented or commercialised your personal information to any third party for financial gain, and never will. Your data belongs solely to you — we retain it only for legitimate platform operational purposes and to deliver a better gaming experience to you as a valued 1000z member.
Only 1000z employees with a legitimate operational need are granted access to member personal data — and even then, access is strictly limited to their role. All access is recorded in audit logs that are reviewed on a regular basis. No 1000z employee is permitted to access your data for personal purposes under any circumstances.
1000z's data handling practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). This means we adhere to local Malaysian legal guidelines and requirements in all aspects of collecting, processing and storing our players' personal data — not merely international standards that may not be relevant to the Malaysian context.
As a 1000z member, you have full rights to access, correct, request a copy of, or ask for the deletion of your personal data at any time. You can also opt out of marketing communications easily without contacting support — simply adjust your preferences in your 1000z account settings.
1000z will only send you relevant communications — account information, transaction notifications, promotions you have opted into, and important platform updates. We do not flood your inbox with irrelevant advertisements. Every marketing communication we send includes an easy unsubscribe option.
To deliver the best possible service to you as a member, 1000z needs to collect certain categories of personal information. We only collect what is genuinely necessary for the platform to operate — no more, no less. Below are the types of information we collect and why they are required:
Information You Provide Directly:
Automatically Collected Information:
Note: 1000z does not collect your full credit or debit card number. All payment processing is handled through approved, registered third-party payment providers in Malaysia — we receive only encrypted transaction tokens, not your actual card details.
Every piece of information 1000z collects from you serves a clear and legitimate purpose. We do not use your data for any purpose not stated in this Privacy Policy without first obtaining your explicit consent. Below are the primary purposes for which your data is used on the 1000z platform:
| Purpose of Data Use | Types of Data Used | Legal Basis |
|---|---|---|
| Registration & account management | Name, phone number, email, date of birth | Contractual agreement |
| Deposit & withdrawal processing | Malaysian bank account / e-wallet details | Contractual agreement |
| Identity & age verification | MyKad / identity document | Legal obligations |
| Fraud detection & security | IP address, login records, transaction patterns | Legitimate interests |
| Service communications | Email address, phone number | Contractual agreement |
| Marketing communications (with consent) | Email address, phone number | Your Consent |
| Legal compliance & reporting | Transaction logs, identity data | Legal obligations |
| 1000z Platform Improvements | Anonymous usage data | Legitimate interests |
When you register with 1000z, you will be asked whether you consent to receiving marketing communications from us — such as the latest promotions, exclusive bonuses and new game offers. Consent to receive marketing communications is entirely optional and does not affect your ability to use the 1000z platform. You can change this preference at any time through your account settings.
1000z does not sell, rent or disclose your personal information to third parties for commercial purposes under any circumstances. However, there are limited situations where we may need to share your information with others for legitimate operational purposes:
Our Firm Guarantee: 1000z will never sell, share or disclose your personal data to advertisers, third-party marketing companies or any other commercial entity for purposes unrelated to the operation of our platform. This is an absolute and unwavering guarantee.
Protecting your personal data is 1000z's top priority. We continuously invest in the latest security infrastructure to ensure your information is safeguarded at every layer of our system.
The technical security measures we employ at 1000z include 256-bit SSL encryption for all data communications, two-factor authentication (2FA) for additional account protection, real-time account activity monitoring to detect suspicious patterns, a multi-layered firewall system that isolates sensitive databases from public access, and regular security audits conducted by qualified independent parties.
From an organisational standpoint, access to members' personal data is granted only to 1000z employees with a legitimate business need — and only to the extent required for their specific role. All employees who handle members' personal data undergo regular data protection training and are bound by strict confidentiality agreements.
While 1000z takes all reasonable precautions to protect your data, no system can be guaranteed 100% secure against every cyber threat. In the event of a data breach affecting your personal information, 1000z will notify you in a timely manner and take immediate steps to mitigate the impact.
For the security of your own account, we encourage you to use a strong and unique password for your 1000z account, enable two-factor authentication where available, never share your login credentials with anyone, and contact 1000z support immediately if you suspect any suspicious activity on your account.
The 1000z platform uses cookies and similar tracking technologies to enhance the user experience, maintain the security of your login session and understand overall platform usage patterns. Below are the types of cookies used and their purposes:
You can manage or delete cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the 1000z platform. For guidance on managing cookies in popular browsers such as Chrome or Safari, please refer to your browser's official documentation.
1000z retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal requirements. Our data retention policy is as follows:
Once the designated retention period has ended, 1000z will securely delete or destroy your personal data using methods that ensure it cannot be recovered. This data deletion process is carried out periodically in accordance with our established data management schedule.
If you wish to request early deletion of your personal data before the standard retention period — provided it does not conflict with our legal obligations — please contact the 1000z support team at [email protected]. We will process your request within 30 business days.
As a 1000z member residing in Malaysia, you have specific rights regarding your personal data protected under the Personal Data Protection Act 2010 (PDPA). We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data we hold about you in your 1000z account. Requests will be processed within 14 business days.
If you find that any personal information we hold about you is inaccurate or out of date, you have the right to request a correction promptly through your account settings or 1000z's customer support.
In certain circumstances permitted by law, you have the right to request the deletion of your personal data from 1000z's systems. Such requests are subject to applicable legal record-retention obligations.
For data processed on the basis of your consent — such as marketing communications — you have the right to withdraw that consent at any time without any penalty or impact on your 1000z services.
You have the right to request a copy of your personal data in a machine-readable format for the purpose of transferring it to another service, should you choose to do so.
In certain situations — such as when you dispute the accuracy of your data or during a complaints investigation — you have the right to request that 1000z temporarily restrict the processing of your data.
To exercise any of the above rights, please contact the 1000z customer support team by email at [email protected], stating the right you wish to exercise and any relevant details. We will process your request within the stipulated timeframe and provide a clear response on the action taken or to be taken.
1000z reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or service improvements. All amendments will be published on this page with an updated "Last Revised" date.
For significant amendments that materially affect your privacy rights, 1000z will endeavour to notify you via email or an in-platform notification before the changes take effect. This gives you sufficient time to review the updates and make an informed decision about your continued use of the 1000z platform.
We encourage all 1000z members to review this Privacy Policy regularly — at least once every three months — to stay informed about how we handle your personal data. Continued use of the 1000z platform following the publication of any amendments to this Privacy Policy will be considered your acceptance of the updated policy.
If you have any questions, concerns or complaints regarding how 1000z handles your personal data, or if you wish to exercise any of the privacy rights outlined in this Privacy Policy, please reach out to us through the following channels:
The 1000z customer support team operates 24 hours a day, 7 days a week including public holidays. For privacy enquiries requiring immediate action — such as if you suspect your account has been accessed without authorisation — please reach out to us via live chat on the platform for the fastest response.
If you feel that 1000z has not addressed your privacy complaint to your satisfaction, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) in accordance with the provisions of the Personal Data Protection Act 2010 (PDPA).
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